Top telus billing support Secrets
Top telus billing support Secrets
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Each person who calls the tech support quantity is eager to speak to a true particular person right away. No-one desires to really need to bounce through a maze of issues in hopes of simply just currently being place in a que to talk to a real particular person!
Qualified was ready to wander me by way of my issue and served pinpoint in which the condition was occurring and encouraged me of an alternative so I could get my occupation done. I so appreciated his enable and tolerance in going for walks me as a result of different situations. He followed up with info on my up coming measures.
@Oleginza Wrote: I termed Telus CS at 8.55AM Mountain time and so they hanged up on me, declaring that I need to connect with for the duration of "common Workplace hrs". Is that this for real?
If an automatic assistant asks for The rationale of one's connect with, mention "I want to make payment arrangements for my mobility Monthly bill".
You could only modify it. I waited for an hour over the phone to speak to a human. He was handy, but needed to redirect me to another human being. I had been then on keep for an additional hour. They offered me a greater offer, but it surely was not what was made available on line. People specials are For brand new customers. As a loyal customer I would need to pay $78 compared to $sixty for the new customer, to the service I desired.
I am requesting a clear breakdown of my contract, which include all applicable savings, and a fair resolution to the issues I’ve professional. Furthermore, I request that somebody overview the call recordings to know the very poor treatment I acquired from several brokers.
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• When I known as to clarify, Eunice from the BCX Wi-fi Automobile staff instructed me that the savings were utilized. Nevertheless, she copied and pasted Abdul’s notes, which didn't make clear the price cut aspects.
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I am trying to find the phone number to phone to talk to your agent and asking yourself should they are available in the weekend. I want to make payment arrangements and tried to on chat, on the other hand they explained to me I have to connect with.
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Hi @Ben708 we undoubtedly value your loyalty with us and we want to help. You should regulate your inbox for your message from us
The TELUS workforce acknowledges that our perform spans quite a few Territories and Treaty locations and we have been grateful for the traditional Awareness Keepers and Elders who are with us right now, those who have absent prior to us and the youth that encourage us.
Yeah, I’m binding by a two year agreement sad to say, I’m only 4 months in, but I did get somewhere. I suppose The manager Business office known as me nowadays so I've a cellular phone discussion with him in an hour. We’ll see how that goes.